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TERMS AND CONDITIONS
Last updated: 16 December 2025
These Terms and Conditions (“Terms”) govern your use of the website and services provided by DC Luxury Taxi & Tours (“we”, “us”, “our”). By accessing our website or booking our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
We provide private transportation services including, but not limited to:
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Airport transfers with fixed routes and pricing
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On-demand transfers calculated based on distance
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Chauffeured and bespoke journeys
All services are subject to availability and confirmation.
2. Bookings and Payments
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All bookings must be made through our website or approved communication channels.
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Prices are displayed prior to confirmation and are based on the information provided at the time of booking.
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On-demand transfer pricing is calculated per kilometre and may vary depending on route selection.
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Full or partial payment may be required to confirm a booking.
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All prices are listed in [insert currency] unless otherwise stated.
3. Cancellations and Refunds
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Cancellation terms will be communicated at the time of booking.
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Refunds, if applicable, will be processed according to the cancellation policy provided for the specific service.
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No refunds will be issued for no-shows or late cancellations unless otherwise stated.
4. Passenger Responsibilities
Passengers agree to:
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Provide accurate booking details, including pick-up and drop-off locations
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Be ready at the scheduled pick-up time
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Conduct themselves in a respectful and lawful manner
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Be responsible for any damage caused to vehicles due to negligence or misconduct
We reserve the right to refuse service if passenger behavior poses a safety risk.
5. Delays and Force Majeure
We are not liable for delays or service disruptions caused by events beyond our control, including but not limited to traffic conditions, weather, road closures, flight delays, or acts of God.
6. Liability
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We are not responsible for lost or unattended personal items.
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Our liability is limited to the value of the booked service.
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Nothing in these Terms limits liability where prohibited by law.
7. Website Use
8. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect personal information.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website or services constitutes acceptance of any changes.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Saint Lucia.
11. Contact Information
If you have any questions regarding these Terms, please contact us at:
DC Luxury Taxi & Tours
Email: info@dcluxurytaxi.com
Phone: 1 758 732 4216