Last updated: 16 December 2025
This Cancellation Policy applies to all services booked with DC Luxury Taxi & Tours.
Cancellations made 24 hours or more before the scheduled pick-up time are eligible for a full refund.
Cancellations made less than 24 hours before the scheduled pick-up time are non-refundable.
A no-show occurs when a passenger fails to arrive at the designated pick-up location at the scheduled time.
No-shows are non-refundable.
Changes to pick-up times or locations are subject to availability and may result in pricing adjustments.
Cancellations due to flight cancellations or significant delays may be reviewed on a case-by-case basis.